Digital Payments: A Framework for Inclusive Design Staff Discussion Paper 2024-15 Sebastian Hernandez, Alexandra Sutton-Lalani, John Miedema, Virginie Cobigo, Fatoumata Bah, Munazza Tahir, Danika Lévesque, Badr Omrane We propose a framework for designing cognitively accessible payment and banking interfaces through design guidelines, testing and proposed measures to optimize system learnability and user workload. We include, as a case study, the results of testing this framework with users with cognitive disabilities, using a prototype system for voice payments. Content Type(s): Staff research, Staff discussion papers Topic(s): Accessibility, Bank notes, Central bank research, Digital currencies and fintech, Digitalization, Financial services
October 3, 2024 Bank of Canada Board launches process to appoint additional external Deputy Governor Media Relations Ottawa, Ontario The Board of Directors of the Bank of Canada has initiated a recruitment process to fill a new external Deputy Governor position. The Board has formed a selection committee to spearhead the selection process and has retained recruitment firm Boyden to assist with the open external search process. Content Type(s): Press, Press releases
October 3, 2024 CFIF Meeting (October 3, 2024) Content Type(s): Meetings Source(s): Canadian Fixed-Income Forum
October 2, 2024 Case scenarios about retail payments supervision Find case scenarios organized by topic to help individuals and entities determine whether they are subject to the Retail Payment Activities Act and should register with the Bank.
October 2, 2024 Case scenarios about providers of services backed by cryptocurrencies These fictional case scenarios provide more details about the following payment functions performed in relation to cryptocurrencies: provision or maintenance of an account; holding of funds on behalf of an end user; initiation of an electronic funds transfer at the request of an end user; authorization of an electronic funds transfer or the transmission, reception or facilitation of an instruction in relation to an electronic funds transfer. Content Type(s): Retail payments supervision materials, Case scenarios Topic(s): Registration
October 2, 2024 Case scenarios about marketplaces The following fictional case scenarios provide examples of payment functions that are, and are not, incidental to a marketplace. These include the provision and maintenance of an account; the holding of funds on behalf of an end user; and authorization of an electronic funds transfer and the transmission, facilitation or reception of an instruction in relation to an electronic funds transfer. Content Type(s): Retail payments supervision materials, Case scenarios Topic(s): Holding funds, Registration
October 2, 2024 Case scenarios about lending The following fictional case scenarios provide examples of payment functions that are, and are not, incidental to a consumer lending business. Content Type(s): Retail payments supervision materials, Case scenarios Topic(s): Registration
October 2, 2024 Case scenarios about holding funds The following fictional case scenarios provide examples to help providers identify whether they perform the payment function of holding funds. Content Type(s): Retail payments supervision materials, Case scenarios Topic(s): Holding funds, Registration