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2120 Results

Digital Payments: A Framework for Inclusive Design

We propose a framework for designing cognitively accessible payment and banking interfaces through design guidelines, testing and proposed measures to optimize system learnability and user workload. We include, as a case study, the results of testing this framework with users with cognitive disabilities, using a prototype system for voice payments.
February 3, 2026

Engaging with the research community

Collaborating with the research community enriches our understanding and sharpens our policy thinking by bringing in diverse perspectives and advanced research methodologies.

Clearing and Settlement Systems from Around the World: A Qualitative Analysis

Staff discussion paper 2016-14 Michael Tompkins, Ariel Olivares
As Canada continues to engage in a dialogue to develop the approach to modernizing its core payment systems, we analyze the core payment systems that exist in countries around the world. We study payment systems in 27 jurisdictions, encompassing a broad range of geographic regions, through three levels of analysis.
June 18, 2020

Living with limits: household behaviour in Canada in the time of COVID-19

Remarks (delivered virtually) Lawrence L. Schembri Greater Saskatoon Chamber of Commerce Saskatoon, Saskatchewan
Deputy Governor Lawrence Schembri explains how the COVID-19 pandemic has affected household spending and economic activity, and discusses what the recovery is expected to look like.
November 4, 2014

Opening Statement before the House of Commons Standing Committee on Finance

Opening statement Stephen S. Poloz House of Commons Standing Committee on Finance Ottawa, Ontario
Good morning, Mr. Chairman and committee members. I am pleased to introduce you to Carolyn Wilkins, who assumed the post of Senior Deputy Governor of the Bank of Canada on 2 May of this year. Before we take your questions, let me give you some of the highlights of the economic outlook. I’ll draw mainly […]
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