March 21, 2025 Administrative monetary penalties This supervisory policy provides an overview of the Bank of Canada’s administrative monetary penalties (AMPs) regime and how the Bank determines administrative monetary penalty amounts. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement, Registration
January 31, 2025 Reviews and appeals This supervisory policy describes the Bank of Canada’s process to conduct reviews, as set out in the RPAA (a “prescribed review”), and outlines what individuals, entities and payment service providers should expect if they request a prescribed review of a retail payments supervision decision. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement, Registration
December 12, 2024 Safeguarding end-user funds This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds. Content Type(s): Retail payments supervision materials, Supervisory guidelines Research Topic(s): Supervision
October 31, 2024 How to complete a registration application: A step-by-step guide This supervisory policy aims to help applicants gather the information and documents they need to complete the application form during the initial 15-day registration phase. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration
October 31, 2024 Registration application fee This supervisory policy explains the one-time fee applicants must pay when submitting an application to register as a payment service provider with the Bank. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration
October 16, 2024 Entering into a compliance agreement with the Bank of Canada This supervisory policy addresses why the Bank of Canada may offer a compliance agreement to a payment service provider (PSP), the process for entering into a compliance agreement with the Bank of Canada, and what PSPs should expect if they enter into this type of agreement. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement
October 16, 2024 Annual reporting of retail payment activity metrics This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Reporting, Supervision
October 16, 2024 Annual reporting This supervisory policy provides an overview of annual reporting requirements and clarifies how the Bank of Canada expects payment service providers to comply with those requirements. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Reporting, Supervision
October 16, 2024 Reporting of retail payment activity metrics at registration This supervisory policy outlines the retail payment activity metrics that payment service providers must report at registration. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration, Reporting
October 16, 2024 Reporting changes to registration information This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration, Reporting