Retail payments supervision: Supervisory policies and guidelines

Publication date: December 12, 2023
Last updated: March 21, 2025

Access all supervisory policies and guidelines on registration, supervision and enforcement related to the Retail Payment Activities Act and the Retail Payment Activities Regulations.

We develop supervisory policies and guidelines to help payment service providers (PSPs) understand their obligations and how we will supervise them under the Retail Payment Activities Act (RPAA) and the Retail Payment Activities Regulations (RPAR).

• Supervisory policies are documents that clarify what we will do to carry out our supervisory role, including registration and enforcement activities.
• Supervisory guidelines are documents that clarify the standards and practices we expect PSPs to incorporate into their business operations to meet risk management requirements. We may conduct consultations on our guidelines to gather input and feedback on these supervisory expectations.

For more terminology about retail payment supervision, refer to the glossary.