Equipping our workforce for the future

We thrive in an era of rapid change.

The Bank’s success in responding to change, and anticipating what comes next, is driven by its people. Our workforce must constantly learn and adapt to navigate the best path forward with confidence and skill. That means enhancing and reinforcing our leadership capabilities. It also means leveraging our diversity to encourage fresh ideas and different points of view. And it means fostering a shared understanding of the Bank’s distinct culture and how it shapes our efforts to carry out our strategy.

Objectives

  • We have a culture and work environment that enable high performance and make us a top employer.
  • Our workforce reflects the diversity of Canada, and we leverage that diversity to make us better at what we do.
  • Our leaders and employees have the training, coaching and resources they need to deliver their best work for Canadians.

Outputs

  • Building a new leadership program.
  • Introducing new training programs for emerging skills.
  • Refreshing the Bank’s core and leadership competencies.
  • Adopting a renewed approach to talent management practices.
  • Implementing an updated equity, diversity and inclusion (EDI) strategy with new priorities and targets.
  • Developing a well-defined vision for the Bank’s culture, including clear steps to get there.
  • Updating our bilingualism policy and training strategy.
  • Renewing our approach to measuring employee engagement.

What success looks like

  • Leadership: Our leaders are equipped to skillfully navigate change and empower their staff to succeed.
  • Equity, diversity and inclusion: Our unique culture and work environment enable all employees to contribute fully and perform to their highest potential.
  • Learning and development: Our employees are engaged in continuous learning and are actively developing new, high-priority skills and expertise.

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