Supervision - Retail payments supervision

• December 12, 2024

  Safeguarding end-user funds

  This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Supervision
• October 16, 2024

  Annual reporting of retail payment activity metrics

  This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form.

  Content Type(s): Retail payments supervision materials, Supervisory policies Topic(s): Reporting, Supervision
• October 16, 2024

  Annual reporting

  This supervisory policy provides an overview of annual reporting requirements and clarifies how the Bank of Canada expects payment service providers to comply with those requirements.

  Content Type(s): Retail payments supervision materials, Supervisory policies Topic(s): Reporting, Supervision
• October 16, 2024

  Notice of significant change or new activity

  This supervisory guideline explains the significant change and new activity notice requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Reporting, Supervision
• October 16, 2024

  Incident notification

  This supervisory guideline explains the incident reporting requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Reporting, Supervision
• October 16, 2024

  Operational risk and incident response

  This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act comply with their obligations related to the identification and mitigation of their operational risks as well as their response to incidents.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Supervision
• June 17, 2024

  Significant adverse impact

  This supervisory policy provides an overview of what the Bank of Canada will consider when determining whether a “significant adverse impact” is occurring or has occurred.

  Content Type(s): Retail payments supervision materials, Supervisory policies Topic(s): Enforcement, Supervision
• June 17, 2024

  Roles and Responsibilities of the Executive Director and Managing Director

  This supervisory policy outlines the roles of the Executive Director of Payments, Supervision and Oversight and the Managing Director of Supervision. It also describes their responsibilities related to the Bank of Canada’s retail payments supervision mandate.

  Content Type(s): Retail payments supervision materials, Supervisory policies Topic(s): Enforcement, Registration, Supervision
• April 17, 2024

  Prescribed supervisory information

  This supervisory policy provides an explanation of the prescribed supervisory information provisions and sets out the Bank of Canada’s expectations for payments service providers’ compliance with non-disclosure requirements related to prescribed supervisory information under subsection 64(1) of the Retail Payment Activities Act and sections 37 to 38 of the Retail Payment Activities Regulations.

  Content Type(s): Retail payments supervision materials, Supervisory policies Topic(s): Supervision
• April 17, 2024

  Record keeping

  This supervisory policy outlines what records payment service providers should keep and retain to comply with their record-keeping obligations under the Retail Payment Activities Act and the Retail Payment Activities Regulations.

  Content Type(s): Retail payments supervision materials, Supervisory policies Topic(s): Supervision